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You excitedly unbox your sleek new BlendJet 2 portable blender, charge it up, load your smoothie ingredients, and press blend…yet instead of a placid blue light indicating smooth operation, the base flashes an angry pulsing red and purple after charging. What gives?

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This blinking light sequence generally signals a problem with maintaining consistent power delivery or the battery failing to hold sufficient charge. But no need to panic – some basic at-home troubleshooting can usually revive your blender to happily make personal smoothies again!

Why is My BlendJet Blinking Red and Purple?

BlendJet Blinking Red and Purple

Below we explain what’s behind the flashing colors and walk through practical DIY fixes for a BlendJet flashing red and purple before it becomes necessary to involve customer service.

Decoding the Red and Purple Lights on Blendjet:

Understanding what the various colors signify helps diagnose issues:

  • Steady red light – Battery very low, won’t support blending
  • Flashing red after charging– Critically low charge level
  • Pulsing or flashing purple – Marginal charge, not enough for sustained operation
  • Alternating red and purple – Points to battery/charging malfunction

So in summary, seeing red or purple means the battery can’t provide enough sustained power for proper functionality – similar to a phone that shuts down abruptly even when showing a 20% charge.

The solutions focus on troubleshooting the battery and electrical system to restore normal operation.

Why Did My BlendJet Battery Die Suddenly?

Before fixing that blinking light, what typically causes the BlendJet battery to so rapidly lose charge capacity?

  • Failing to fully recharge the battery between uses.
  • Keeping it plugged in too long after charging.
  • Running the blender after the battery gauge shows red/purple (fully depleted).
  • Extreme heat exposure degrading battery.
  • Battery exceeding expected lifespan.
  • Faulty electrical connections prevent charging.

Paying attention to best practices for lithium battery care maximizes longevity. But when blinking arrives prematurely, troubleshooting is needed to determine if an electrical gremlin or dead battery is responsible.

Fixing a BlendJet Blinking Red and Purple

Ready to tackle that blinking issue and get back to blender duty? Follow these troubleshooting steps:

Verify Electrical Connections

Loose plugs are very common culprits behind charging problems.

  • Firmly plug the charger into both the wall and the blender’s input.
  • Check for cable damage like bites or crimps interrupting power.
  • Try different outlets in case one socket is compromised.
  • If issues started after recent impact damage, further inspection may reveal loose internal connections too.

Snuggling up cords and toggling outlets often resolves charging issues revealed by red and purple flashing.

Attempt Battery Reset

Power cycling the battery controller hardware can clear any hiccups, just like rebooting a computer.

  • With the blender off and unplugged, locate the pinhole Reset button on the base underside.
  • Press and hold Reset for 3-5 seconds using a paperclip until the lights flash.
  • Let it fully restart before recharging fully.

Resetting the battery’s computer brain may clear errors stalling effective charging.

Check and Clean Battery Contacts

Gunky residue around the metal charging contacts blocks electrical connectivity critical for charging.

  • Dip a cotton swab in rubbing alcohol
  • Swab both base and blending jar contacts to remove dirt/grease
  • Check sockets for debris and clear it out
  • Ensure fully dry before reconnecting the base and jar

Proper contact and no corrosion facilitate smooth electrical transfer for communication between the base and the battery.

Attempt Extended Charging Period

Particularly if the blender has been stored away for long periods, the battery may be so depleted it needs several hours of initial charge before maintaining normal shorter top-off charges.

  • Try charging for at least 8-12 hours using the BlendJet factory cable and adapter.
  • Keep it plugged in even if lights flicker on temporarily.
  • Do NOT blend during this priming period.
  • Check if the solid status light remains after a long charge rather than quickly blinking red/purple again, indicating permanent failure.

If completely drained, an extended charge period allows the protection circuitry to initialize properly to receive brief top-off charges later without blinking red and purple.

Order Replacement Battery

If other troubleshooting fails to resolve, the Lithium Ion battery has likely reached its lifespan limitations after 1-2 years of moderate use. The good news is that replacement batteries are relatively affordable.

Seek authentic BlendJet branded batteries rather than third-party generic knockoffs of dubious quality:

  • BlendJet Battery on Amazon – $19 basic 700mAh
  • Large 1000mAh BlendJet Battery – $29 higher capacity

Installation just involves unscrewing the base and disconnecting/reconnecting the wiring to the new battery based on polarity markings. Make sure the rubber gasket is properly reseated to maintain splash resistance.

Getting another 2+ years of blender functionality for $20-30 quickly pays for itself when considering the cost of an entire new device!

Why is my BlendJet Not Spinning?

Assuming the battery checks out fine, what else can cause blending problems?

  • Blocked blades – Ice, seeds, etc. trapped prevent blade movement
  • Overload – Excessive ingredients overwhelm the motor
  • Damaged blades/coupling – Impacts may bend blades or ruin drive couplings
  • Overheating – Thick blends generate excess heat triggering auto shutoff

Carefully checking blades, and fill levels, and allowing cooling off periods typically resolves most blending issues minus serious drive damage from extreme overloading or dropping.

How To Clean BlendJet Properly?

For best results and no mold growth, thoroughly wash the blender after each use:

  • Rinse any loose debris from the jar and lid
  • Fill halfway with warm water and a drop of dish soap
  • Run the blender for 10-15 seconds to swirl soap fully around
  • Disassemble fully and hand wash/scrub all crevices
  • Air dry thoroughly upside down to prevent trapped moisture

Can You Use BlendJet While Charging?

It’s critically important NOT to blend while the charger remains connected to wall power!

Blending applies a heavy load on components designed only for charging. This can:

  • Overheat battery causing permanent damage
  • Fry charging circuit components
  • Electrocute you by exposing the AC line voltage

Instead, fully recharge, disconnect power before blending, then reconnect the charger again in safe conditions to replenish the battery afterward.

Comparing BlendJet Models

Newer BlendJet 2 touts improvements, but is it necessarily better than the original? Here’s how they compare:

BlendJetBlendJet 2
Power200W motor150W motor
Battery Run TimeApprox. 6 blends per chargeApprox. 4 blends per charge
Blending Jars22 oz jar16 oz + 8 oz jars
Special FeaturesDetachable blade assembly (easier cleaning)

Blendjet Customer Support:

Check out the BlendJet 2 User Guide

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 to understand the functionality of the product.

  • Customer Support Email: support@blendjet.com
  • Customer Support Toll-Free Number: 1-844-588-1555

More Useful Guides:

In summary:

  • Classic BlendJet packs more blending power.
  • BlendJet 2 sacrifices some power for jar flexibility and improved cleaning.
  • Both conveniently make single serving smoothies.

Based on significant power advantage, the original BlendJet generally blends denser ingredients more easily. But the second iteration does offer useful jar options and blades that come apart for cleaning.

Either way, closely follow usage guidelines and battery best practices to maximize blender lifespan! Then employ the troubleshooting tips here when blinking lights inevitably appear at some point to quickly revive your device and put those smoothie making blades happily back to use!

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